FAQ

When will I receive my order?

Production and shipping time of your Paw Party Head is 3-4 weeks. Timing can vary based on size of order and shipping destination.

Can I track my order?

Yes, you can track your order. Once your order is shipped, we will provide you with a tracking number. You can use this tracking number to track the progress of your shipment.

Do you offer international shipping?

No, we currently do not offer international shipping. Paw Party Heads is only available within the continental United States.

What if my order arrives damaged?

If your order arrives damaged, please contact our customer support team within 48 hours of receiving the package. We will work with you to resolve the issue and ensure that you are satisfied with your purchase.

What is your return policy?

As a custom order, we do not accept returns. All orders are final sale.