Terms and Conditions

Terms & Conditions

Welcome to pawpartyheads.com! By using this website and conducting transactions with Paw Party Heads (Paw Party Heads LLC), you agree to the following Terms & Conditions. Accessing or navigating beyond the homepage signifies your acceptance of these terms, regardless of whether you complete a transaction.

Terms of Use

Website Ownership

This website is owned and operated by Paw Party Heads LLC

Permitted Use

By using this website, you agree to comply with our terms and policies.

Shipping Guarantee

Orders shipped via guaranteed methods such as FedEx or UPS Overnight, 2-Day, or 3-Day Guaranteed include an on-time delivery promise. For non-guaranteed shipping, Paw Party Heads is not liable for delivery delays, and refunds or credits are not available for orders not delivered within an estimated delivery window.

Damaged Shipments

Items damaged in transit may be eligible for replacement, store credit, or refund at our discretion. Photos and a description of the damage may be required.

Lost Shipments

If a shipment is lost, please contact the carrier directly to initiate a search or trace. Lost shipments may be eligible for a replacement, store credit, or refund at our discretion.

Order Cancellations

Due to our production process, orders are generally non-cancellable once placed. If an order is canceled before shipping, a partial refund may be available on shipping costs only.

Order Changes

Orders are final once placed. We may accommodate change requests at our discretion, but there is no guarantee. If not processed in time, the order will ship as originally placed without refund.

Refunds

Due to the customized nature of our products, refunds are generally not provided. Certain cases may qualify for store credit or partial refunds as outlined in our Shipping, Damaged Shipment, and Lost Shipment policies. Refunds are not available for errors in customer-provided shipping addresses.

Returns

We do not accept returns on custom-made products.

Replacements

Replacements may be provided as a remedy for eligible cases and will generally ship via the same method as originally ordered.

Warranty

Paw Party Heads provides a limited warranty for defects in materials and craftsmanship. We will replace any defective components. This warranty does not cover defects resulting from misuse or modification. Warranty claims must be submitted within 72 hours of receiving the product.

Liability for Misuse

Paw Party Heads products are designed for safe use; however, misuse of the product, including the attached stick handle, can lead to injury. By purchasing, you acknowledge that Paw Party Heads is not liable for injuries resulting from improper or unintended use of the product.

Submissions

Any suggestions, comments, or ideas submitted to Paw Party Heads will become our exclusive property, and we may use them without restriction or compensation.

Testimonials

By submitting testimonials, you grant Paw Party Heads the right to use your statements, likeness, or image in advertising and promotions without further notice or compensation.

Digital Millennium Copyright Act (DMCA)

If you believe content on our site infringes your copyright, please submit a notice in compliance with the DMCA. Notices should include contact details and a statement of good faith regarding the alleged infringement.

Image Use

By submitting an image for use in our products, you confirm you own or have permission to use the image and that it does not violate any third-party rights. Images of minors require written consent from a parent or guardian.

Linking and Third-Party Content

This website may contain links to other sites, for which Paw Party Heads is not responsible. We do not permit third-party advertising or unauthorized links to this site.

Revisions

These Terms & Conditions may be updated without notice. We encourage you to review them regularly. Your continued use of this website implies acceptance of these updates.

User IDs and Passwords

Certain areas may require registration. You are responsible for keeping your login information secure. Notify us immediately if you suspect unauthorized access to your account.

Privacy and Security

For details on how we handle your personal information, please refer to our Privacy Policy.

Purchases

All purchases require accurate billing and shipping information. By placing an order, you agree to pay all applicable charges. We reserve the right to adjust pricing, limit quantities, and refuse orders at our discretion.

Disclaimers

Paw Party Heads products and services are provided "as is." We make no warranties, express or implied, regarding website operation or content accuracy. Paw Party Heads is not liable for any errors, interruptions, or damages arising from use of this website.

Limitation of Liability

Paw Party Heads is not liable for any damages resulting from use of this website or our products, including direct, incidental, or consequential damages.

Severability

If any provision in these Terms is found to be unenforceable, that provision shall be deemed severable, and the remaining Terms will continue in effect.

Thank you for choosing Paw Party Heads!